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Cards we accept

Baumhaus Safe - retailer underwriting scheme

Buy with Confidence Any Baumhaus Product

In these challenging times a little extra confidence when you purchase is always welcome. Online Furniture World have been selected by Baumhaus Ltd as a Tier 1 Premium reseller of their's to offer you Baumhaus Safe.

 

Buy From Us with Confidence

  • 'Baumhaus Safe' is an insurance policy, where Baumhaus Ltd will guarantee the sales transaction in full between Online Furniture World and our end customer, to ensure that the end customer receives the order they placed in full, should any unforseen circumstance arise with Online Furniture world.
  • 'Baumhaus Safe' is offered to strictly 'Tier 1' customers only, which Online Furniture World is.
  • As 'Baumhaus Safe' is an insurance policy, it is illegal to imply you are a 'Baumhaus Safe' certified retailer or display any of the 'Baumhaus Safe' certificates or artwork if you are not registered as a 'Baumhaus Safe' retailer.
  • Baumhaus Ltd lists all certified retailers on their website. If a retailer is not listed on the Baumhaus website, they are not a 'Baumhaus Safe' certified retailer.
  • If anyone falsely uses the 'Baumhaus Safe' logo, artwork or certification, this will result in immediate account closure, and possible prosecution.
  • The 'Baumhaus Safe' concept started on 1st February 2018, and as such will only cover transactions placed after this date, and to verified 'Baumhaus Safe' certified retailers. 
  • You must be in possession of a current, signed 'Baumhaus Safe' agreement before you can offer the 'Baumhaus Safe' scheme to your customers.
  • Baumhaus Ltd can remove any retailer from the 'Baumhaus Safe' scheme at any time, without prior notice.
  • All retailers taking part in the 'Baumhaus Safe' scheme are expected to offer consumers the highest levels of customer service and echo Baumhaus Ltd's trading ethos. 
  • 'Baumhaus safe' cover is only applicable to orders placed with certified retailers, whilst they are active 'Baumhaus Safe' participants. All active 'Baumhaus Safe' participants will be listed on the Baumhaus website.

The following ranges are covered by Baumhaus Safe Guarantee plus all new orders from January 2018 come with a 5 year manufacturer warranty against manufacturing faults.

Mobel Oak Furniture

Amelie Children's Oak Furniture

Shiro Walnut Furniture

Aston Oak Furniture

Mayan Walnut Furniture

La Roque Mahogany Furniture

Urban Chic Furniture

Coastal Chic Furniture

Kuba Zinc Furniture

The Nine Schools Painted Collection