Reviews & Feedback
Yotpo is an independant company that collects reviews from our customers after they have received their order.
This has two effects, one is that you can see exactly how we, our carriers and how the product perfomed. The other is that we don't want to receive negative comments, so we work our hardest to make sure things run as they should. If there is a problem we do all we can to resolve it other wise after 4 years of trading we'd have a poor reputation.
If you do place an order, and we hope you do, all we ask is that when Yotpo email you, that you also leave us a review.
Read what our customers had to say on these other independant review sites.
Extracts from customer Emails
|SJ||I found your service excellent. I ordered a mahogany filing cabinet for my mother. It arrived exactly when you said, the driver called 30 minutes before arrival. My mother was pleased with the look of the filing cabinet so your service would be highly recommended by me. Many thanks,|
|MT||Very pleased with the oak tv corner unitand the ease of delivery, (the driver and the time slot) |
Would use you again
|CS||Furniture is extremely good quality. Packed very well. My query regarding shelving etc was dealt with promptly and politely. Would buy from Online furniture world again (I confess I have been looking recently) - Bought an oak computer desk|
|LW||Taking a chance on buying an oak glass top table, online and to take to the Dordogne, i duly purchased my table, i needed to know the sizes for our car, i was promptly sent these and on a bank holiday, i decided to buy, the table arrived but a tiny piece was missing, i thought i wouldn't stand a chance of getting these. After contacting Mark who had been with me all the way through my pieces arrived after 2days. Excellent service and response all the way, and my table looks perfect. Thankyou.|
|KE||I found the delivery to be efficient and my oak filing cabinet good value for money. Thank you|
|DT||Just a quick "thank you" for your excellent service. My order arrived earlier than anticipated and in perfect condition. Both mobel oak items were very well wrapped and protected. I am delighted with the quality of the bookcase and the lamp table. They are exactly what I needed.|
|HC||Just a short note to say thanks for the safe delivery of our furniture today, and also to offer my thanks to Philip who rang to tell me of his delivery time, arrived exactly on time and then delivered it cheerfully to its "permanent resting place".|
|JC||I was extremely impressed with the way in which your Company handled my Order and the courtesy with which I was treated. Additionally the delivery men were extremely nice and the goods came on time. Many thanks and if I need to purchase anything further I would have no hesitation in coming back to you.|
|LA||I was a bit nervous about buying furniture online as it is such a pain to send things back if you are not happy with them. I ordered my sherwood oak furniture and received good email contact throughout. The delivery driver was polite and friendly. When I opened the boxes I was delighted to find that the oak furniture is beautiful! Very sturdy and very well made.You can tell great care has been taken in the production. I have the two chest of drawers and dressing table and I must admit my bedroom now looks like a really posh hotel.I have had so many compliments from friends asking where the furniture was from.I would not hesitate ordering from here again.|
I cannot fault the service from Online Furniture World that I have received, this is my second purchase (Shoe Cabinet) from them and I would highly recommend their professionalism and helpfullness. I found them most helpful when after receiving an item I decided to exchange for a different size..there was no drama or debate over this.
Would definately use this company again, thank you.
We are very happy with the high quality furniture we purchased! Great price for an excellent product! It looks the part as well as being functional in our new house.
Many Thanks Louise
I ordered some dining room furniture from Onlinefurnitureworld. As well as being the cheapest around, I was impressed by their overall level of service. I was kept informed about the delivery date and time and delivery was straightforward. I was very impressed with the quality of the product and would recommend them wholeheartedly.
I just wanted to let you know that I was very much impressed with the service that I received from your company in relation to the order and safe delivery of my book shelf. I ordered it and it was delivered to me within 7 days and the driver Phillip contacted me by phone to let me know he would be with me within the hour and even offered to carry the bookshelf to where we wanted it in the household. The driver was friendly and very polite.
Many thanks for offering such great service - it does make a change these days!!
I recently purchased a bookcase from Online Furniture World. I am very pleased with my purchase and I am impressed with how the delivery has been carried out.
Delivery men were exceptionally helpful, communication throughout the whole process was excellent. I particularly liked the use of modern technology, e.g. text messages, email, online delivery confirmation.
Thank you to you and your drivers for doing such a great job.
|PC||Many thanks for the prompt delivery. The desk looks great. A special thanks to Kinetic Logistics for a five star delivery ( even through the heavy snow).Their driver deserves a medal for his polite and efficient service. Full marks!!!!|
You provided an excellent service. The manager was very helpful, informative and jolly. I will certainly use
you again for furniture. The delivery company were excellent.
|BD||Excellent service. The furniture I ordered ( Mahogany Computer Desk and Mahogany Bookcase)was exactly as described and arrived promptly and very well packaged. And the cost was very favourable, compared to other on line sites. I would definitely purchase from Online Furniture World again and recommend highly to family and friends.|
Hi, just a quick note to say how efficient i found your company. As i live in Jersey i found the delivery costs very reasonable and was updated at every stage as to how long and where my bed was. I was also very pleased at the quality of the sleigh bed as the cost was the cheapest i found anywhere, which can sometimes reflect on the quality. But i can honestly say this was not the case. I will defenitely be using your company again.
|SH||Website is easy to use and all furniture is displayed well. Goods arrived promptly and the delivery driver was very polite as always. Over the last few months we have ordered two pieces of mobel oak furniture and both are of good quality and we are very satisfied with them. We are now looking for bedroom furniture and will certainly be looking at your website.|
|DN||I had the above delivery today by Kevin and I would like to take this moment to thankyou for a first class service, marvellous communications, kept in touch with what was happening at all times, even down to text messages to say on way and phone calls by Kevin to say what time he would be here and boy was he on the button, all was well with the furniture, put into the room by Kevin and placed in position, excellent, could not have asked for more, keep it up, well done, you deserve a pat on the back|
Can I also say what superb quality the oak computer desk is and I am delighted with it. Exceeded my expectations. Thankyou.
Im sorry this letter has taken me a couple of months to write, but i feel I really must contact you regarding my purchase of Regency Antique bedroom furniture. I have waited 25 years to be able to do my bedroom how i have wanted it, and it has been worth the wait.
I am so happy with the quality of the furniture and how it looks in my bedroom. I have had many friends come and have a look at the finished product and every single one of them have commented on how great it looks.
I would highly recommend your company to anyone who is interested in buying the furniture you offer. There was no problems with ordering what i wanted and the delivery service was also excellent. The two delivery drivers that delivered my products were very helpful, chatty and cheerful, a real asset to your company.
Thank you again so much, my bedroom is my sanctuary.
One very happy customer
|MT||Buying furniture in the sub-£500 bracket is normally a miserable exercise. You see something that looks nice, the description is great, the reviews are all good and then it arrives..........|
No-one actually lies in the process. You go back and look at the product description and it doesn't say that no parts are made of nasty plastic or that hideous wobble board material. In fact when you look again, there is normally an asterisk (*) with a link that reveals, in the depths of page 28 of the 0.5 font, that "this product is really quite shoddy and if you want to use it for any other purpose than burning then it wont last long."
My new shoe cupboard from Online furniture world is mercifully diffrerent. It is a quality product. It is built to last. It arrived when they said it would. It wasn't flat packed. The guy who delivered it was efficient and cheerful. And afterwards all I got was a quick email politely asking me to give a small company some feedback. So here it is: I am glad I bought from you. Others should too. You are doing good work. Thanks.
The whole process was really easy AND purposeful.
The desk had a delivery time of 2 to 4 weeks which was acceptable, however, after ordering on the Wednesday I was contacted on the Thursday wanting to deliver on the Friday !!! I preferred the Monday and it was delivered early Monday morning. The delivery driver was very friendly and efficient. The whole process from ordering to getting the large desk in the room I wanted took 5 days including the weekend. Absolutely first class service in every way and I would recommend you to everyone.
Keep it up !!!
|ML||I was very impressed with all aspects of my shopping experience with your company. The delivery man was kind, efficient and personable and the bookcase I bought was of a high quality. It did exactly what I wanted and looks lovely. The only problem I had was trying to contact the delivery company to say how well Simon did - the email bounced back! Would certainly recommend your company - on quality friendliness and efficiency.|
|PF||Thank you. We were very happy with the whole process. We were advised when we placed the order that it would be 6-8 weeks. In about 5 weeks we were offered delivery in a couple of days, which we accepted. It turned up bang on time, and the quality of the oak filing cabinet is excellent.|
|SD||I was very pleased with the buying experience and the delivery was excellent. The shoe bench arrived within a couple of days. It is just what we wanted and is now in use in our hall.|
Bought a number of items of furniture ( Henley Range and Rattan Dining Set ) that needed to be delivered in two consignments. Was very happy with the service, especially with the immediate and personal responses to emailed questions. Got a phone call to arrange delivery and really appreciated the two hour window. When one of the delivery drivers found himself able to deliver an hour earlier than agreed, he called first to see if that was OK. Both delivery drivers were polite and helpful.
We received everything within the timeframe quoted on the site. I cannot recall ever getting furniture that was so well packaged. It was really well protected and there were no loose or damaged parts.
We don't usually risk buying more expensive large items unseen, but on this occasion we found it to be a really positive experience and we definitely feel we got good quality furniture that was value for money. As we didn't have any need to send anything back or to complain i cannot comment on this aspect of the company's customer service.
|MK||I couldnt be more delighted with the several items of Havana furniture that I purchased online. They are of excellent quallity and stunning to look at. The company who delivered them were also very professional. I would definately recommend you, in fact I already have, so expect some more orders soon. x|
|TB||World class company. From order to delivery, all involved are professional and helpful.|
|CK||We found the online process very easy to use when ordering five Shiro walnut items of furniture from OnlineFurnitureWorld. The staff were very helpful when we had a query and the response was almost immediate from Mark. There was a delay in receiving the furniture but we were kept informed as to why this was happening. When the furniture arrived it was all individually packed in cardboard and there was no damage. The furniture was as described on the website. We made a further order which was in stock and we received this within four days. We would certainly use OnlineFurnitureWorld again.|
Initially I ordered a dressing table and stool with a matching mirror in pine, it was extremely well packed delivered within days to my surprise, it was exceptionally well made. I was so pleased I looked at the rest of the range and ordered a chest of drawers and two matching besided tables a couple of weeks later, once again they were delivered promptly well packed, beautifully made and finished and to my suprise there was no colour variation between all the items I had so far. I decided I had come this far I would order a Wellington chest of drawers and a two door wardrobe as per details on the description given online, once again the quality was as before and the colour and finish was exceptionally good, however the the measurements were not as stated in the online description , hence it was too small for my needs. I telephoned Online Furniture World was pleasantly suprised by the extremely courteous reply, when I stated that the measurements were not as stated online, the person taking my call said he would look into it and call me back, which he did prompmtly with no delay; he explained they had changed suppliers earlier in the year when the measurements were as stated, however the new suppliers measurements were slightly less than stated. He immediately ammended the online details to what they should be and gave me three alternatives of how I wanted to proceed and the time I needed to make my choice. I chose to exchange it for a larger three door wardrobe, which I was a allowed a generous discount on the extra price for my incovenience. The three door wardrobe was of the same excellent quality as the rest of the furniture above and the same colour. Result, I now have a contempory pine bedroom suite which looks quite stunning, friends and family were amazed at the quality and finish of it all.
However when I ordered the items above I did not take into account the 1" overlap around the base of all the above items, which does make for smaller drawer sizes and interior wardrobe space, hence hanging pole space, so if you are ordering this particular range, you should take this into account as it does make a difference to the size to store items.
I found the experience of shopping with Online Furniture World to be polite, efficient and in this day and age remarkable to buy such well made furniture to such a high standard, delivered promptly and well packed.
|MM||Hello ...just a wee note to say thank you for really good customer service on my order of a computer desk which arrived today. I think that the communications from yourselves has been excellent and have no worries in recommending your website to anyone. Very best regards, Marilyn|
|MA||Service excellent. Simple , easy to follow (very important for a technophobe) |
Delivery efficient and accommodating
Will happily reuse service again
|JH||Very Good Retailer And Will Use Again John|
|IR||I found buying from onlinefurnitureworld excellent service, I placed the order which stated that delivery would be 21 days, however, the furniture arrived within 1 week. It was very well packaged to prevent damage, of which there was none, and the furniture itself is very well made and beautiful, I would most certainly shop there again.|
|KN||Although I had to wait a month from order to delivery (leadtime was 2-4 weeks), I was very impressed with the pre-delivery communication and notification from Online Furniture World and the courier. The furniture arrived at the time notified and undamaged which is a rarity nowadays. I'm very pleased with the quality and would order from Online Furniture World again!|
|HL||Due to this lovely weather we have been able to get some use of our (garden) furniture and it's all very positive. Your service (including the online chat) was excellent, the price was almost too good to be true and the actual furniture is exactly as expected and already we've received compliments about it.|
|AJ||I would like to thank you for the help you have given in getting our shoe locker here and would also like you to convey our thanks to the delivery company as the gentleman (think it was tony) that delivered it was very polite, courteous and very helpful, we are very glad that we managed to find such a great company for an item we have been looking for for a very long time, so once again very many thanks.|
|S||The garden set is great and much cheaper than other garden furniture rattan cubes on the market, the delivery time scale was pretty much spot on and the product is of good quality. The sales service was efficient and queries answered promptly. Would defiintely use this company again and have recommended to friends.|
I was absolutely delighted with every aspect of the service that I received from Online Furniture World. I bought 4 pieces of furniture that were widely available across the internet but OFW provided the best price, most detailed photos and best money-back guarantee. They kept me well informed about my order's progress and were very responsive to any queries I had. Delivery was on time and the items were carried to my first floor bedroom. Most importantly, we are really pleased with the quality of the goods now they've arrived. Would not hesitate to buy from OFW again, highly recommended. Many thanks.
Emily K. St Albans
|MG||Thank You so much for my purchase I was very pleased with my order and wont hesitate to buy from your Company|
again. VERY GOOD SERVICE Thanks once again Maureen
|PR||Just wanted to say the bedside tables arrived at 1.30 pm yesterday. We are delighted with them and thank you for being so helpful with all our enquiries. We will definitely recommend you to our friends and family.|
Maureen and I wish to thank you and your company for the excellent service you have provided us over our furniture order. We were so pleased to receive the call from the carrier on Sunday morning to arrange the delivery ... The young man was extremely helpful and that too was a good experience. The furniture was excellently packed and prepared and of the high quality were expecting. It has just made the room. In addition not only did the two items you promised arrive that day but also the third item which was an unexpected bonus.Thank you so much for the time taken to make this happen – we certainly would be looking in the future to other lines that you have on your site.
|JS||I am delighted with the Dorchester chest of drawers that I ordered, both in the quality of the product and the service of your company. I will be furnishing a bedroom next year and will definitely buy from OnlineFurnitureWorld again.|
I bought a La Roque mahogany sideboard from online furniture and the service I recieved when I rang up to order it was second to none. The sideboard is better than it looked in the photograph and was delivered within 5 days at a time convenient to myself (Saturday night) by a very chirpy delivery driver. l would recommend the company and wouldnt hesitate to buy from them again. Kind rgds Daphne
|MD||Purchasing the Rio Glass Top Table has been a pleasure from placing our order to seeing the item in our home. We were a bit doubtful at placing an order on an item of furniture which had not seen first-hand but we needn't have worried. The Table is what the description said. It looks great in our home and as it has a glass top, it gives the feeling of more space. Our compliments and appreciation to your Staff for keeping us updated along the way and how nice they were to talk to. Well done!!|
|KL||We feel we need to send you a huge thank you for our cabinet we received today, we are extremely pleased with the goods and we shall be recommending you too all our friends in the future. Again many thanks for your service,|
|PB||I'm very pleased with my hidden home office in oak. All my male friends are extremely impressed with the quality and workmanship. One called it a 'Proper piece of furniture'! as opposed to the general rubbish that's usually on sale in the shops. Delivery, packaging and cost were all very good. Would reccommend|
|AH||I must thank you so much for the excellent service you have provided. Your rattan sofas look fantastic in the restaurant + hopefully we will have the pics on the web site soon.|
|PC||Bedsides have just arrived safely and look fantastic - definitely worth the wait!|
Thanks again for your persistence and have already recomended you to 2 of our friends.
Best wishes for the future.
|DB||Just to inform you the above order was received in good order, at the time stated by your driver. We are extremely happy with the cupboard and would like to thank you for the excellent service - particularly being informed at each stage of the delivery process.|
|CG||We were very happy with our puchase. The service was excellent. The item came when you said it would and the item was just as it appeared on your web-site. We would certainly buy from you again -|
|TS||Just a few lines to say thank you, again, for safe & quick delivery of my 2nd purchase from you. I was, initially, nervous about ordering on-line but I was so pleased with my first purchase that I placed a second order a few weeks later. They are lovely solid chests of drawers and really compliment the room. Communications from your delivery company have been excellent on both occasions and I won't hesitate to use you again or indeed recommend you. Many thanks|
|MS||We found that the selection of products and level of service to be very good. Your delivery service was particularly efficient. We would definitely buy from you again. Thank you.|
I received the sideboard which I am really pleased with it and with the exceptional the service. I received a phone call on the delivery day and given an actual time, ie 1.30 not a half or day window and it arrived pretty much on time.
In contrast other supposedly reputable firms couldn't keep me informed when the items didn't arrive and when items returned to depot as "damaged in transit" just reimbursed me with no further attempt to actually deliver the ordered item.
|JJ||We are absolutely delighted with the goods we ordered (Toronto Solid Oak Furniture). The delivery man was excellent also and no hassle at all. It was delivered when said and the photographs don’t do the furniture justice. Seriously the stuff was better than I imagined when we unpacked it all!|
I will definitely order from you again. ....if you keep up the level of service you have shown then fab you will make it all the way.
|PC||Carriers delivered the goods today having let me know they were on their way. Well pleased with the items, the delivery service and your care and attention.|
|VS||I just want to say thank you very much for the service received from Online Furniture world and how delighted I am with the sideboard which I received on Saturday morning. The driver (Kelvin) was excellent and the help I was given by Peter on the onlline link was brilliant. The sideboard is perfect for our boat and blends in well with the surroundings. I would definately buy from them again.|
|CG||Would just like to say how pleased we are with our new coffee table which arrived yesterday, it was well packaged so came without a scratch and is lovely. I would recommend your company for its prompt customer service, very helpful delivery driver. but above all for the quality of your products and value for money. We will definitely use your excellent service again.Thankyou Chris|
My shopping experience with your company was excellent, hassle free and the product is first class. I have limited space in which to fit a sideboard and searched for quite a while to find one that was the correct dimensions. The one I purchased from you is a beautiful piece of furniture, well made and greatly admired by friends and family. The carrier was excellent, keeping me informed of his arrival time and the product was extremely well packed. I am very pleased with my purchase and have no hesitation in recommending your company.
Congratulations on providing such a professional service!
|RW||The most customer orientated company I have dealt with!|
They kept me extremely well informed about the delivery time and were always available to talk to. The product was well packed and arrived in perfect condition
I would not hesitate to use them again
Dear Peter, Carl and the rest of the Online Furniture World team
I just wanted to thank you all very much for your endeavours in getting my mum's bookcase to her before Christmas Day given the Arctic weather conditions the UK has been experiencing since I placed the order. She is very pleased with it and is at this moment deciding which books are good enough to grace its shelves! Thank you again and seasons greetings to you and all your families. Kind regards (from the very sunny Cayman Islands - sorry, couldn't resist)Ruth
|FG||I am very happy to say that I did have a good buying experience with yourselves. The packaging was excellent and the items were in perfect condition too, not one dent or scratch! Before I placed my order I phoned to ask questions about the item, which were answered with a prompt return phone call. I was a little worried that I hadn’t been contacted regarding a delivery day, after a week had gone by, but after using the on-line chat one evening, my mind was put at ease. I would be delighted you recommend your company and when the time comes, use you again|
|BB||We are very pleased with the desk that we ordered (Versailles twin pedestal desk), excellent quality and looks just as good as it does online. It arrived within the time stated, and was very well packed. I also found the online 'chat' very useful, as I had some questions to ask. The person I 'spoke' to was very helpful and polite. I would definitely recommend your company to friends and family. Thank you|
|RS||Just a short note to thank you for the delivery of the Toronto HI-Fi Cabinet. |
The item itself is exactly as described, well packed and I have to say, your delivery service team kept me very well informed (On the actual day of delivery driver rang in advance to say he was on his way). Well done, keep up this good service.
|NW||thank you so much for all the care taken with my delivery.the table i ordered was just what i wanted (Rio Dining Table)|
|TH||"Good quality products and good service. Would buy from them again."(Toronto 3 drawer filing cabinet & Toronto Twin pedestal conputer desk)|
|AD||"Buying was simple and the item we recieved was well packed, well made and delivery was on time. A very good experience and recommend the company." (Twin pedestal computer desk)|
|CW||Thank you for your message, we are absolutely delighted with our bookcase, perfect fit for the hall, the craftsmanship and finish is gorgeous. The service you provided was great, your website is very informative and delivery when advised. As this is our first time purchasing furniture 'on line' we were naturally rather aprehensive as it is difficult sometimes to make a decision without actualy seeing the item - but this was all that was promised and we are pleased to recommend you to our family and friends. Thank you(Bali Small Bookcase)|
|NL||I purchased a new dining table from Online Furniture World. The price was extremely reasonable, I was a little nervous about purchasing a table online as I had never seen it but I needn't have worried. I had a problem with my email account so I called customer services who advised me I should be contacted by the courier within the next few days, I was contacted the following day (Friday), and the table was delivered on the Monday! The quality is fantastic and both myself and husband are very pleased I would highly recommend this company. I have 0 complaints. (Rio Dining Table)|
|JT||Hi there, We received the bookcase yesterday, and we are extremely pleased with it. Thank you|
|IBP||Goods received promptly and in great condition. This was my first online order and I was worried with the issues of delivery. I was wrong. The whole process was fantastic, from the placing of the order to the phone call to arrange delivery through to the goods arriving at the door. |
Excellent service. (Toronto Filing Cabinet)
|JH||"The product was of great quality and at the right price. In particular the delivery arrangements were excellent. We had a call the evening before and half an hour before the actual delivery." (Toronto shoe bench and coat rack)|
Thank you for asking for my comments-
I really did appreciate your salesman checking for me if the side panels of the computer desk were interchangeable-I would not have bought the desk without this assurance, The desk as a computer desk has good design features, it allows all the wiring necessary for computer, monitor, scanner, webcam to be hidden and the filing cabinet is excellent but ... hide the computer mouse. The desk is very well made, I really appreciated the fact that the back is as well finished as the front. The desk was very well packed and delivered without any defect, as a pair of 80 year olds we were unable to help the delivery man coping with such a large and heavy package. (Versailles Twin Pedestal Computer Desk)
|SW||Just like to thank you for the safe delivery of my furniture. the young man was very polite and even though it was a large piece of furniture managed it on his own . happy with your delivery many thanks (Toronto Large Sideboard and Lamp tables)|
|VF||I would just like to thank you for our order that we received last week. Our Bali Dark bookcase is absolutely lovely. The wood grain is amazing and looks great on our landing. Thank you very much.|
|LB||I have recently bought and received a lovely oak shoe storage bench from Online Furniture World. It was delivered to me in perfect condition, well packed for the journey, by a very helpful delivery driver. The colour of the oak matches a mirror that I already had perfectly and they look lovely in my hallway. I must not forget about the price either, other suppliers were charging up to £80 more, I will certainly contact this company if I want to purchase more oak items in the future ( they do all types of furniture not only oak), I would give them 5/5|
|AC||I saw the product on the internet and was able to have a live chat with Onlinefurnitureworld customer services, they told me the latest date I would recieve my order and it actually arrived two weeks early which was fantastic. The service, delivery and product were exceptionally good and I would definitely buy from them again|
I AM VERY HAPPY WITH THE QUALITY OF MY GOODIES. DID STATE DELIVERY WOULD BE WITHIN 7 DAYS BUT YOU WERE A TAD OVER THIS. ON SAYING THAT, GOT A PROMPT REPLY WHEN ENQUIRED ABOUT MY ORDER.THE COURIER DID ARRIVE LATER THAN INDICATED. HE WAS IN EXCELLENT HUMOUR CONSIDERING HE WAS EXHAUSTED; MOST APOLOGETIC FOR LATE ARRIVAL.YES I WOULD CERTAINLY REC YOU TO FRIENDS AND FAMILY.
Received the sideboard today thank you. Excellant condition , well packaged and polite delivery guy. Many thanks
|LJ||delivery arrived today 27/10/10 am extremely pleased with sideboard and thank you for keeping me informed as to what was happening every step of the way|
|VR||Hi - just to let you know that my Valencia console table has been delivered this morning. I am very pleased with it. It looks great in my hall.|
I had a coffee table delivered on Monday and would like to express my satisfaction with the way you handled this delivery, starting with the friendly and polite lady making the first phone call telling me that delivery will be before 10 am, the text message advising the date and the phone call by the driver advising the time he was arriving. The delivery time was also very quick and I only wish more companies could do the same. I can honestly say that I have never had such an excellent delivery service before.Thank you.
|YC||Just had to let you know that my desk arrived last night and it is simply beautiful. As you said it is better than the pictures, the style and the quality is unbelievable.I cannot thank you enough for your understanding and help from the beginning of the enquiry and I will be recommending you to friends and family, in fact my daughter is expecting her first baby - I am going to be a granny!!! and I have said she must go on-line and look at the furniture. |
I am so proud of my new counselling room with it's new desk in pride of place and as a begin and build up the business I will use it with pride.
Once again thank you - you have been great. I certainly hope to speak to you again because I would love a small bookcase to match the desk. (Toronto Twin Pedestal Computer Desk)
|AM||I am really pleased with my solid oak lamp table (Toronto), it didn't take long to arrive and I was well informed when it was ready to be delivered ensuring that I was in, everyone involved was courteous and I am a very satisfied customer. Kind regards|
|PR||just want to say that the items i purcased are really good quality as was the service provided by every one at furnitureworld also the team that delivered our funiture a BIG THANK YOU from my wife and i|
|CB||Very helpful staff, excellent communications regarding delivery, furniture was as described and of the highest quality. Would recommend to anyone to buy from onlinefurnitureworld with confidence.|
|BR||Everything was very good and most competative price as well.|
|AS||Fantastic professional service. Really pleased with the items I purchased, they were as described and extremely good quality. Great value for money. Would highly recommend|
|HL||All very good service and pleased with my purchase (what value for money)|
|NA||Thank you so much for your help, the Toronto shoe tidy is absolutely gorgeous, many thanks|
|SR||I just want to say how delighted we are with our dining set, even better than we hoped it would be. superb quality and looks stunning as well!!!|
|MF||many thanks for the wonderful sideboard and bookcase that you have delivered this week. they are so beautiful i will be back to buy more soon.|
|SJ||I have ordered a number of items from onlinefurniture and have yet to be disappointed. The service and delivery have been exemplary. Lets hope the order I'm about to make doesn't prove me wrong.|
|AG||Very easy to use, good pictures of the items along with good descriptions. The website is spot on!|
|AS||This is my second order with Onlinefurnitureworld, I was extremely pleased with the first delivery and I hope to receive the high standard of service this order.|
|BK||First time customer and was extremely delighted with Onlinefurnitureworld. Thank you very much and well done, the Toronto furniture is lovely!|
|BW||Its so easy to place an order, as soon as i had placed the order, i recieved an confirmation email, as well as a memeber off staff calling me, just to make sure everyting is alright. great service, espically from an on-line site, well done Online Furnitureworld keep up the good work, a site i would definteley visit again with their very resonable prices.|
|CB||I was very reluctant at first as Ihad never bought from Onlinefurnitureworld before but the order was delivered on time, in excellent conditions and better than the looked in the photos..|
|CR||After deciding what I was purchasing it was so easy to make the payment for the items that I chose. It is so good that the furniture is not flat pack. Instead solid wood, ready made, which will look good and and last for years. The style will never be out of fashion either. Looks lovely.|
|DF||The prices and choice are very good. Hopefully the delivery and quality will be as good.|
|DM||I have recently purchased a number of items in the Toronto range, which is of an excellent standard of craftsman ship, very helpful staff on phone and delivery, would highly recommend|
|FC||Very easy to navigate website. Accurate product descriptions.|
|GC||Already received an excellent sideboard and now ordered a matching cd unit. Will find it hard to match quality for price.|
|GF||Great choice. Web site easy to navigate. Variety of pictures of item you wish to purchase with measurements clearly stated|
|HT||I am extremely happy with Onlinefurnitureworld. They do a nice job - the furniture is as stated on the Internet and the guys that deliver are excellent. This is my third order from Onlinefurnitureworld, so I am pleased!|
|HW||we bought some of the oak furniture a year ago and have just ordered another side table.Excellent quality and service,delivery was very well packed. Good prices compared to other sites. Would thoroughly recommend this company.|
|JF||This is the second time i have purchased from Onlinefurnitureworld that speaks for itself i only buy quality thanks|
|JM||Great site, great prices, great end to end process, easy.|
|JP||Very easy site. Very pleased with furniture we bought previously. Thank you.|
|JP||very impressed with the range of goods and exceedingly competitive prices|
|LD||very good site to visit able to complete my viewing well,and good quality pictures show|
|LW||The site is clear, easy to access with excellent pictures showing details|
|LW||Excellent! This is the 3rd time I have used them!|
|MB||This was the first time I visited your site and found it very easy to navigate.|
|MH||The quality of the product is superb, so much so that this is now my second order & I have recommended them to friends who will be using them, they keep you informed every step of the way from order to delivery. All in all a hassle free shopping experience. EXCELLENT|
|ML||my partner bought a beautiful solid oak table from the company. efficient delivery. beautiful wood. hence i have also chosen you for my parents|
|MR||After purchasing a bookcase with such excellent service and prompt delivery I am so impressed buy the product and such great service|
Dear Online Furniture World we would just like to thank you and the delivery company for providing a first class service.Our furniture is excelent.
|TC||We received our dresser on Thursday - prompt delivery as only ordered it the Sunday before. It is a great product, lovely quality, well made and it enhances our dining room. We are so impressed we have just ordered 6 chairs.|
|TO||Simple and straight forward ordering. good clean pictures and dimensions|
|VW||Very informative site, wide range of goods, well presented.|